The Attorney General has opened an official investigation into after it’s website was deemed unresponsive and charity status marked revoked last month. Attorney General Letitia James states, “Leaving New York’s charitable organizations high and dry by denying them what they are owed is unacceptable. My office is launching this investigation because we remain committed to the protection of New York’s charitable sector, and those who contribute to it.” Complaints of unpaid contributions range from $200 to $100,000.

Charities that wish to submit a complaint can do so on the Attorney General’s website, via an email to, or by calling the designated hotline at 1-800-771-7755.

Guidance steps for affected organizations are available here.

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